Serve as the primary point of contact for high-value clients, building and maintaining strong, positive relationships to ensure alignment on recruitment goals.
Engage with key client stakeholders to proactively identify new recruitment requirements and relay them to the recruitment team for effective planning.
Conduct regular meetings with clients to understand their recruitment strategies, priorities, and challenges, ensuring consistent stakeholder engagement.
Oversee end-to-end recruitment processes, coordinating with internal teams to ensure timely delivery from requirement gathering to onboarding.
Track and report account-specific recruitment metrics, ensuring that service levels meet or exceed client expectations.
Identify growth opportunities within assigned accounts and collaborate with the business development team to expand service offerings.
Maintain expertise in recruitment operations, particularly within IT and consulting, to meet the specialized needs of clients such as KPMG, LTI, Persistent, Zensar, and EXL.
Demonstrate excellent communication, negotiation, and problem-solving skills to manage high-value clients and complex recruitment demands.
Leverage analytical skills to monitor recruitment metrics and identify areas for improvement, ensuring alignment with client objectives.
Cultivate trusted relationships with diverse client stakeholders, supporting ongoing recruitment needs and fostering long-term partnerships.